1. Introduction
Welcome to Lavanya Handicrafts (“we,” “our,” “us”).
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.lavanyahandicrafts.com.
2. Information We Collect
We may collect the following information:
- Personal Details: Name, email address, phone number, and shipping/billing address.
- Payment Information: Processed securely through third-party gateways (e.g., Razorpay, PayU). — we do not store card details).
- Usage Data: Pages visited, browser type, device information, and IP address for improving site performance.
3. How We Use Your Information
We use your data to:
- Process and deliver orders.
- Communicate order status and updates.
- Improve website performance and user experience.
- Send occasional marketing offers (only if you opt-in).
- Comply with legal or tax obligations.
4. Cookies
Our website uses cookies to enhance browsing experience, remember preferences, and analyze traffic. You can disable cookies through your browser settings anytime.
5. Data Protection
We use secure server technology (SSL) and trusted payment gateways to ensure your information is protected.
Your personal data is not shared with third parties except for logistics, payment, or compliance purposes.
6. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices of those websites.
7. Your Rights
You can:
- Request access to your personal data.
- Ask for correction or deletion.
- Withdraw marketing consent at any time by contacting us at support@lavanyahandicrafts.com.
8. Contact Us
For questions or concerns about this Privacy Policy, contact:
📧 Email: [support@lavanyahandicrafts.com]